Big City Windows & Doors

“They constantly harass you. I entered a contest at a trade show 2 years ago and have been harassed non stop. After the first call I asked to be removed from the call list. They continued to call me. I asked 2 additional times and was continuously called every week, sometimes 2-3 times a week. Finally when I asked for a manager I was contacted by a French lady - I cannot recall her name - this was over a year and a half ago. She assured me my name would be scratched out permanently. 1.5 years later I am now being called AGAIN. I have not entered any more of their “contests” I asked to speak to a manager, was assured a call back but it’s been 2 weeks and nothing. Horribly ran company”

“Gent and Ozzie were friendly and professionally efficient. They did a great job installing our windows. We are very happy with the quality of the windows and it took less time to install than expected. They left our rooms just as clean as they were before they started. Highly recommend Big City for all your window or door needs.”

“Update: I have officially purchased elsewhere after my husband and I waited months to get answers. Sales representative Marie knows nothing about the product- and the phones are not answered- we even decided to show up at the showroom mid day on a tuesday and the doors were locked? What kind of company is this??? Dont waste your time here!”

“I met Mary at one of the Ottawa Home Renovations shows earlier this year and was struck by her personal qualities including integrity, kindness and abundance of knowledge. Despite seeing many other displays of windows and doors at the show, it was clear to me, having met Mary, that she was the one we wanted to do business with. From her visit to our house for measurements to the installation of the windows by two exceptional installers, Vladimir and Misha, the whole experience was a positive one. We were impressed with the installers’ attention to detail and excellence and we will definitely use Mary and her team in the future. Thanks Mary, Vladimir and Misha.”

“I have repeatedly told this company to stop contacting me. They are so pushy. Please stop harassing me. Stop. Do not contact. I repeat do not contact me. I have beautiful windows selected from Dalmen Pro. Professional”