Privacy policy
The short version: we collect only what you type into our forms, we share it only with the business(es) you are asking to reach, and we never sell it.
Last updated July 2026.
- What we collect
- Only what you type into our forms: your name, phone number, email address, and your message. We do not collect anything else about you, and browsing the directory requires no account and no personal information.
- Why we collect it
- To do the one thing you asked: connect you with a business. A quote request is passed to the business you chose. A get-matched request is used to introduce you to up to 3 well-rated local pros. A listing or claim request is used to review and update the directory.
- Who we share it with
- Only the business(es) you are asking to reach. Nothing is sold, rented, or shared with anyone else. Our email delivery provider (Resend) transmits the message on our behalf, the same way any email provider would.
- Analytics
- We use privacy-friendly, cookieless analytics (Vercel Web Analytics) to count page views. It does not identify you, does not track you across sites, and sets no advertising cookies. There is no ad tracking on this site.
- Retention and your rights
- We keep lead emails only as long as needed to route and follow up on your request. Under Canadian privacy law (PIPEDA), you can ask what information we hold about you, ask us to correct it, or ask us to delete it. Use the contact form and we will act on it promptly.
- Who runs this site
- Ottawa Home Services Directory is operated by Velogics, an Ottawa web studio. Questions about this policy can be sent through the contact form.