Nothing here is for sale. Here is exactly how every listing is ordered.

Ottawa Service Directory is built and operated by Velogics, an Ottawa-based web design, local SEO, and custom software company serving home service businesses. Some businesses listed here are also Velogics clients: we build or manage their websites and search visibility. They pay us for that work, not for a listing or a position, and each client’s own listing says so.

Our clients show up in the order above only through rule 1. Every client listing is claimed, so it sits with the claimed listings ahead of unclaimed ones, where any business lands by claiming its listing for free. Client status plays no part in the Featured tier (rule 2), which goes on review strength. The four rules are the whole order on every trade and area page, and no second, hidden ranking sits behind them. Separately, some of our guides open with “our pick”: a business we have worked with and would call first. That is our opinion, not a ranking. It sits above the guide’s ranked list, never inside it, and it says under its name what Velogics does for that business.

Until 2026-08-12 those listings were labeled “Sponsored Partner” and did sort ahead of everyone else. We removed both. The label described a payment for placement that was never actually made, and an advantage nothing had earned is not made acceptable by disclosing it.

Correction process

Found something wrong on a listing? Use the “Claim or update this listing” link on the profile, or the contact form. Corrections are usually made within 2 business days.

Delisting policy

Any business can be removed from the directory on request from a verifiable owner or manager, usually the same day. No fee, no retention pitch.

Insurance and licensing disclaimer

Where a licence or insurance check is shown, verification is point-in-time: it reflects what was confirmed on the date shown, not a live registry feed. Confirm current coverage and licensing directly with the business before you hire.

Media policy

Photos on a profile come from that business’s public Google Business Profile. An owner can ask us to replace or remove any photo, usually the same day, no reason required.

Rating freshness

Every sourced rating carries the date we last checked it, shown on the business profile next to the rating itself. Ratings are never estimated or carried forward without a real recheck.

Can a commercial relationship affect placement?

No. No business pays Ottawa Service Directory for its listing or for its position, and there is no way to buy either. Some listed businesses are also Velogics clients for website and SEO work, and both this page and each client's own listing say so. Every client listing is claimed, so it sorts with the other claimed listings ahead of unclaimed ones. Any business gets that place by claiming its listing, free. Beyond that, some of our guides name a business we work with as “our pick”: our own opinion, placed above the guide's ranked list rather than inside it, with the relationship stated beside it. Until 2026-08-12 those listings were labeled “Sponsored Partner” and did appear first — that label described a payment for placement which never actually existed, so it was removed along with the advantage it claimed to disclose.

Who runs Ottawa Service Directory, and what does “Claimed” mean?

Ottawa Service Directory is operated by Velogics, an Ottawa-based web design, local SEO, and custom software company serving home service businesses. “Claimed” means the business itself has signed in and taken responsibility for its listing details. It is free, any listed business can do it, and it puts a listing ahead of every unclaimed one on trade and area pages. Within each group, Featured listings sort first and the rating formula orders the rest. A claimed listing's displayed rating still comes from the named public source and is not changed by claiming.

How do I correct or update my business listing?

Use the “Claim or update this listing” link on your profile, or reach us through the contact form. Corrections are usually made within 2 business days.

How do I have my business removed from the directory?

Any business can be removed on request from a verifiable owner or manager, usually the same day. There is no fee and no retention pitch attached to a removal request.

Are the licence and insurance checks still valid today?

Verification is point-in-time: it reflects what we confirmed on the date shown, not a live feed from the issuing registry. Confirm current coverage and licensing directly with the business before you hire, the same way you would with any contractor.

Where do the photos on each profile come from?

Photos come from each business's public Google Business Profile. An owner can ask us to replace or remove any photo, usually the same day, no reason required.