Every cleaning company listed here has to clear the same public criteria before it appears: it must be a real, currently operating Ottawa business, not a dead page or a lead-generation shell, and we confirm that before publishing.
Ratings shown are pulled from a named public source, named on each listing, and always carry the review count plus the date we last checked them; a rating with no named source is never displayed. We also weigh a business's actual local track record over a brand-new listing with no history behind it.
Any licence, insurance, or WSIB credential on a profile is marked as verified only after a human confirms it directly against the issuing registry or a certificate, dated to that check; anything not yet checked is shown plainly rather than assumed. None of this can be bought.
Businesses selected by the directory are listed first; badges, ratings and the rest of the order follow the published rules, and the full formula is public on our methodology page.